They were at my house within two hours of placing my call, diagnosed the problem and fixed everything within an hour. Both plumbers were exceptionally polite and mindful of keeping everything neat and tidy. I had out of town guests at the house who commented on how quiet and efficient the plumbers were.
Great service all around from very professional plumbers. Not pushy and gave me all the info I was looking for and some I had no idea I should be asking about....Hopefully, I don't need any services again soon but if I do, I'll be calling them again.
Love these guys. We bought an older home and knew we'd be in for some plumbing issues. We've had Ben Franklin out several times over the past few years for various issues and have always been impressed with their technicians. They're friendly and always go above and beyond to keep the house clean and leave everything better than when they came.