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You’ve Called An Emergency Plumber to Your Phoenix Home. Now What?

Ben Franklin Plumbing Van - Trusted plumbing services phoenix AZ
Ben Franklin Plumbing Van
Licensed • Insured

No one wants to have a plumbing emergency. But, if you have found yourself in need of an emergency plumber in the greater Phoenix area, you want to be prepared when they arrive. Taking these steps can help your plumber access the damaged pipes while saving you from additional problems.

Clear Electronics From the Area

Take a few minutes right at the start of your problem to clear electronics and cords from the immediate area. Be careful to avoid touching plugs or outlets that are underwater until after you have turned off any circuit breakers supplying power to the wet area.

Shut Off Your Water Supply

If your emergency involves a leak, turn off the water supply to the fixture, room, or house. Don’t wait for an emergency to happen to know where shutoff valves are, either.

Remove Clutter and Furniture

If there is a lot of clutter or furniture around where your plumber will be working, try to get it out of the way. This way when they arrive, the emergency plumbers can get straight to work without having to worry about moving it.

Document the Situation

Emergency situations can often end up in an insurance claim. Take pictures and videos of the problem and damage. Make notes about what happened and what was done to fix it. This will help you prove damage in a claim later on.

Clean Standing Water

No matter how upset you are that your home has flooded, you need to remain calm and take action. Start cleaning standing water to minimize long-term damage and make access easier for the plumber. A wet/dry vac is probably sufficient for most situations. Submersible pumps can also be used for severe flooding. Just make sure to drain or empty the water away from your house so it doesn’t come back in.

Leave the Pipes Alone

If you have a plumbing emergency, it’s best to leave any repairs to the professionals. Benjamin Franklin Plumbing has been serving homeowners in the Phoenix metro area for more than 30 years. We can handle all of your plumbing needs, even emergencies. Contact us for service you can trust.